DELIVERY QUESTIONS

WHO DELIVERS MY ORDER?

PURE The Winery partner with Star Trust Pte Ltd to professionally manage our order fulfilment across Singapore. For any questions related to your order or deliver, please contact us at singaporedelivery@purethewinery.com or connect with us via WhatsApp at +65 84849000.

WHAT IS THE DELIVERY TIME?

Orders placed by 4pm Will be delivered the next business day.

WHERE CAN I FIND THE STATUS OF MY ORDER?

Orders placed before 4pm will be delivered the next business day. Orders placed after 4pm will be delivered the following day. We will send you a reminder the day of your deliver.

For any questions related to your order or delivery please contact us at

singaporedelivery@purethewinery.com or connect with us via WhatsApp at +65 84849000

MY ORDER WAS WRONG OR DAMAGED, WHAT NOW?

We do everything we can to deliver your order neatly and undamaged. If you have received a wrong or damaged item, send an email to singaporedelivery@purethewinery.com or connect with us via WhatsApp at +65 84849000.

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