DELIVERY QUESTIONS
DELIVERY QUESTIONS
WHO DELIVERS MY ORDER?
PURE The Winery partner with Star Trust Pte Ltd to professionally manage our order fulfilment across Singapore. For any questions related to your order or deliver, please contact us at [email protected] or connect with us via WhatsApp at +65 84849000.
WHAT IS THE DELIVERY TIME?
Orders placed by 4pm Will be delivered the next business day.
WHERE CAN I FIND THE STATUS OF MY ORDER?
Orders placed before 4pm will be delivered the next business day. Orders received after 4pm will be delivered within 2 business days. Orders are not normally made on Sundays and public holidays.
For any questions related to your orders or delivery please contact us [email protected] or connect with us via WhatApp at +65 84849000
MY ORDER WAS WRONG OR DAMAGED, WHAT NOW?
We do everything we can to deliver your order neatly and undamaged. If you have received a wrong or damaged item, send an email to [email protected] or connect with us via WhatsApp at +65 84849000.